CANCELLATION & REFUND POLICY

At Bellaria Marcatus, we strive to ensure that you are completely satisfied with your purchase of Riomax Soft Touch Ayurvedic products. However, if you are not satisfied, we offer a hassle-free refund policy as outlined below:  

1. Eligibility for Refunds:
- Refunds are applicable only for products purchased directly from Bellaria Marcatus' official website or authorized platforms.  
- The product must be unused, in its original packaging, and accompanied by proof of purchase.  
- Refund requests must be made within 7 days of delivery.  

2. Non-Refundable Situations:
- Opened or used products.  
- Products purchased during sales, special offers, or promotions (unless defective).  
- Items not in their original condition, damaged, or missing parts due to reasons not attributable to Bellaria Marcatus.  

3. Refund Process:  
- To initiate a refund, please email our customer service team at info@bellariamarcatus.com with your order details, reason for the refund, and any supporting images if applicable.  
- Upon approval, you will receive a confirmation email with instructions for returning the product.  

4. Refund Method:  
- Once we receive and inspect the returned product, the refund will be processed within 7-10 business days.  
- Refunds will be credited to the original payment method used during the purchase.  

5. Shipping Charges: 
- Refunds exclude any shipping fees paid during purchase.  
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.  

6. Damaged or Defective Products: 
- If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange for a replacement or full refund.  

For further assistance, feel free to contact us at  info@bellariamarcatus.com or +91 9209103589 call .  

We value your trust in Riomax Soft Touch Ayurvedic and Bellaria Marcatus and aim to provide you with the best service possible.